Connect With Us - Heaps & Doyle

Keep In Touch to Stay On Top of Things

Connect with us to receive news, updates, tips and advice around dental practice coaching.

Heaps & Doyle’s coaching team has a lot of knowledge and wisdom to impart. Decades and decades, in fact. We’d like to share it with you.

Subscribe to our newsletter or follow us on social media. You’ll find a lot of free advice, and inspiring, thought-provoking content. As your practice grows and the industry evolves, we’re here to ensure you’re prepared. It starts by staying aware and informed.

FOLLOW US ON SOCIAL MEDIA JOIN OUR ENEWSLETTER

FACEBOOK LINKEDIN

Frequent, Informed, Inspirating Facebook Posts

Like us on Facebook, and we promise you’ll love the easy-to-digest tips, links, articles and commentary. Join up with a community of like-minded dental professionals always seeking new ways to improve their practices.

VISIT US ON FACEBOOK

Sharing Business Insights on LinkedIn

Connect with our coaching team through LinkedIn. You’ll find our posts are timely, engaging, informative, and impossible to scroll past. Find topics of interest for dental practice owners, associates, business managers… anyone in the practice.

VISIT US ON LINKEDIN

Signup For Our eNewsletter

Don’t miss a beat. Stay on top of the latest and greatest from Heaps & Doyle’s coaching team. Our digital newsletter spans a variety of topics. From our latest coaching offerings and initiatives. Success stories to upcoming events. And much more.

Tip of the Week

From helpful hints on effective leadership… to thought-provoking topics that will inspire you on your quest to grow your practice. We’re happy to share our knowledge.

Top 5 Things You Should Do Before Reopening Your Dental Practice

We know that reopening practices in the aftermath of COVID-19 will be a stressful and overwhelming process for many dentists. Dentists across Canada will find themselves struggling with new scheduling requirements, government protocols, and team orientations; and they just won’t have the time or expertise to bring it all together into one place.

Here are the top 5 things you need to do for the reopening of your practice.
Decide on the Date and Hours Required for Opening
Send a Letter to your Team
Hold and Facilitate a Team Meeting
Create Checklists
Practice and Roleplay

The Importance of Checklists for your Dental Practice

Now more than ever we need to develop checklists or protocols in the dental practice. When steps are left out, mistakes happen and this could result in someone getting sick, creating an added expense, or a patient leaving your office – permanently. An important checklist right now is how to respond to patients’ requests, concerns, or feedback

An example could be:

Scheduling checklist
Confirmation
Telephone greeting for NP
Telephone greeting for emergency patients

Top Five Tips to Becoming a Great Manager

Everyone has their own management style, but there are some tried and true rules for making sure your team is efficient and happy to be at work. We’ve collected our top five, and we’re happy to share them with you. Our team is dedicated to ensuring that your dental practice runs as smoothly as possible – and these points can definitely help get you there!

Create a collaborative team
Active Listening
Versatility is your secret weapon.
People thrive with structure and guidance
…But there is a fine line between structure/guidance and micromanaging
Focus on relationships, not friendships

Utilizing the Intra Oral Camera Experience

The Intra Oral Camera is not a new feature in any dental office, but it can become a “forgotten” accessory in the busy dental practices of today.
Below is a list of opportunities in every dental practice for the implementation of intra oral photography:

All hygiene appointments
New Patient appointments
Emergency appointments (both existing and new patients)
Before and after photos (calculus removal, crown & bridge, implants, veneers, Invisalign, etc.)
Consultations
Education
COE
Insurance reinforcement

Our Past Tips

1